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Cancellation Policy

Online Booking Policy Appointments scheduled through our website are subject to review and confirmation by the practice. Membership status: Membership benefits begin only after all required forms and agreements have been completed and accepted by the practice. Selecting or paying for a membership plan online does not by itself activate membership. Included member visits: Active members receive one included visit per month as part of their membership. If more than one appointment is scheduled in the same month, additional visit fees may apply. Non-member visits: Patients who are not active members are welcome to book available appointments at the current non-member rates. Cancellations and rescheduling: If you need to cancel or reschedule, please do so at least [24 hours’ notice] in advance whenever possible. Late cancellations or missed appointments may be subject to a fee. No-shows: Missed appointments without notice may result in a no-show charge and may affect future online booking privileges. Appointment approval: All online appointment requests are subject to availability, eligibility, and clinical appropriateness. The practice reserves the right to adjust appointment type, reschedule, or decline an appointment request when needed.

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