Effective Date:  September 30, 2025
Owner:  Dr. Lenora Epple, DO, MBA  (“we,” “us,” “our”)
Website:  focusedhealthwellness.com

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1) Information We Collect on This Website

• You provide: name, email, phone, and any message content submitted through website forms (e.g., appointment request, contact form, newsletter sign-up).

• Automatically collected: IP address, device/browser type, pages viewed, timestamps, and general location (city/state) via cookies or analytics tools.

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2) How We Use Website Information

• Respond to inquiries and schedule visits.

• Operate, secure, and improve the website (troubleshooting, analytics).

• Send important service messages (e.g., confirming we received your request).

• We do not sell your personal information. We do not use targeted advertising or remarketing

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3) Patient Portal & Secure Messaging (EHR)

Our website links to a secure patient portal provided by our electronic health record (EHR) vendor.

• Once you log in to the portal, your information is protected under HIPAA and governed by our Notice of Privacy Practices (NPP).

• Do not include sensitive health information in regular website forms or email. Use the patient portal for medical questions, refills, results, or protected messages.

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4) Cookies & Analytics

• We may use cookies and third-party analytics (e.g., Google Analytics) to understand how visitors use the site and to improve performance.

• You can control cookies via your browser settings. Disabling cookies may affect some website features.

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5) Third-Party Services & Links

Our site may link to external sites (including the patient portal) or use embedded services (maps, scheduling widgets, forms). Their privacy practices are separate from ours. Review those sites’ policies. We use EMA for appointment booking. Information you enter there is processed under EMA’s privacy policy

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6) Data Security (Website)

We use reasonable administrative, technical, and physical safeguards to protect information submitted on this website. However, standard web forms and email are not substitutes for the secure patient portal.

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7) Your Choices

• Limit cookies: adjust your browser settings.

• Update or delete contact info submitted via the website: email us at info@focusedhealthwellness.com and include the email/phone you used so we can locate your record.

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8) Children’s Privacy

This website is not intended for children under 13. If you believe a child provided personal information via our site, contact us to remove it.

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9) Changes to This Policy

We may update this policy periodically. The “Effective Date” will change when updates are posted.

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10) Contact Us

Questions about this Website Privacy Policy:
Dr. Lenora Epple
Focused Health and Wellness, Inc.
1705 Christy Dr., Jefferson City, MO 65101
Phone: 573-616-0031
Email: info@focusedhealthwellness.com